{"id":2069,"date":"2023-08-17T10:15:15","date_gmt":"2023-08-17T09:15:15","guid":{"rendered":"https:\/\/passion.pixeltypen.de\/?page_id=2069"},"modified":"2026-03-18T09:37:52","modified_gmt":"2026-03-18T08:37:52","slug":"agb","status":"publish","type":"page","link":"https:\/\/passion4it.de\/en\/agb\/","title":{"rendered":"GTC"},"content":{"rendered":"
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GENERAL TERMS AND CONDITIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Status: March 2026<\/span>\u00a0<\/span><\/p>

SCOPE OF APPLICATION<\/span>\u00a0<\/span><\/h3>

The following General Terms and Conditions shall apply to all offers submitted by PASSION4IT GmbH and to all other contracts concluded with PASSION4IT GmbH. Any conflicting general terms and conditions of the contractual partner are expressly rejected. They shall only apply if this has been expressly confirmed in writing by PASSION4IT GmbH.<\/span><\/p>

PASSION4IT GmbH also operates in business transactions under the brands RiverRoom, RiverRoom Yoga and building-leaders.digital. These brands are not independent legal entities; all contracts are concluded exclusively with PASSION4IT GmbH, Postackerweg 9, 94234 Viechtach.<\/span>\u00a0<\/span><\/p>

CONCLUSION OF CONTRACT, SUBJECT MATTER OF CONTRACT<\/span>\u00a0<\/span><\/h3>

The subject matter of the contract is the service described in PASSION4IT GmbH's offer. The contract between PASSION4IT GmbH and the customer is concluded as soon as receipt of the offer accepted by the customer has been confirmed by PASSION4IT GmbH in writing, by e-mail or by fax. Offers made by PASSION4IT GmbH shall be binding for the period stated in the offer. Unless a different period is stated in the offer, a binding period of four weeks from the date of the offer shall apply. A contract shall come into existence upon the issue of a written order confirmation by PASSION4IT GmbH. Verbal collateral agreements and subsequent amendments to the contract shall only apply if they are expressly confirmed in writing by PASSION4IT GmbH. The same shall apply to warranted characteristics. Illustrations and information in catalogs and brochures shall be authoritative if they are expressly designated as binding in the contract.<\/span>\u00a0<\/span><\/p>

PLACE OF PERFORMANCE<\/span>\u00a0<\/span><\/h3>

Unless otherwise agreed, PASSION4IT GmbH shall provide its services remotely (remote access, video conference or comparable digital means of communication). Services on site at the customer's premises shall only be provided by separate agreement. The place of performance shall be 94234 Viechtach.<\/span>\u00a0<\/span><\/p>

BASIS OF COOPERATION<\/span>\u00a0<\/span><\/h3>

The cooperation is based on a service contract. Services are invoiced monthly on the basis of activity reports.<\/span>\u00a0<\/span><\/p>

COPYRIGHT, RIGHT OF USE<\/span>\u00a0<\/span><\/h3>

Concepts, proposed solutions and consultations of PASSION4IT GmbH constitute a copyrighted service that is made available to the customer for use exclusively in connection with the contractual service for the agreed purpose and to the agreed extent. If the customer submits its own concepts, PASSION4IT GmbH shall be entitled, but not obliged, to use these free of charge when providing the contractual service. The customer shall grant PASSION4IT GmbH the right to use the drafts and concepts submitted free of charge for the provision of the contractually agreed service. The customer warrants that no copyrights of third parties are infringed. If third parties assert claims against PASSION4IT GmbH based on an infringement of rights, the customer shall indemnify PASSION4IT GmbH comprehensively against such claims. This shall not apply if PASSION4IT GmbH modifies the drafts and concepts submitted. PASSION4IT GmbH shall grant the customer the exclusive right to use the finished contractual service. Ownership shall remain with PASSION4IT GmbH. The use of copyrighted services of PASSION4IT GmbH in whole or in part by third parties is only permitted with the written consent of PASSION4IT GmbH. This also applies to concepts and proposed solutions that have not been implemented.<\/span>\u00a0<\/span><\/p>

PROVISION OF SERVICES BY SUBCONTRACTORS<\/span>\u00a0<\/span><\/h3>

PASSION4IT GmbH shall be entitled to engage subcontractors or third parties to provide the contractual services. PASSION4IT GmbH shall be liable to the customer for the services provided by subcontractors in the same way as for its own services. PASSION4IT GmbH contractually obliges subcontractors to exercise the same professional care that PASSION4IT GmbH itself owes. In the event of damage caused by a subcontractor, PASSION4IT GmbH reserves the right to take recourse against the subcontractor internally; this shall not affect PASSION4IT GmbH's liability towards the customer. Third-party costs and expenses (e.g. for travel costs, consultations and other expenses) shall be invoiced separately to the customer. If no agreement has been made in this respect, the agreed fee of PASSION4IT GmbH shall apply.<\/span>\u00a0<\/span><\/p>

OBLIGATIONS OF THE CUSTOMER TO COOPERATE<\/span>\u00a0<\/span><\/h3>

The customer shall provide PASSION4IT GmbH with comprehensive information about the service requested by it, the objective and the scope of the fee as the basis for the preparation of the offer. This shall also include reference to specifications to be complied with or the use of existing concepts and IT architectures as well as the provision of the respective documents. The customer shall provide a sufficient number of technically qualified employees to implement the projects or to participate in the necessary workshops.<\/span>\u00a0<\/span><\/p>

DATA PROTECTION<\/span>\u00a0<\/span><\/h3>

You can find our privacy policy on our website: https:\/\/www.passion4it.de\/datenschutz<\/span>\u00a0<\/span><\/p>

Insofar as PASSION4IT processes personal data on behalf of the customer as part of the provision of services, a separate data processing agreement (DPA) shall be concluded in accordance with Art. 28 GDPR. The provision of services shall not commence without a signed DPA. PASSION4IT undertakes to comply with the data protection obligations under the DPA and the GDPR.<\/span>\u00a0<\/span><\/p>

EU AI ACT \/ KI LAW<\/span>\u00a0<\/span><\/h3>

Insofar as services include AI-related activities, consulting or the provision or operation of AI systems, the requirements of Regulation (EU) 2024\/1689 (EU AI Act) shall apply in addition. PASSION4IT undertakes to comply with the obligations applicable to providers, developers and operators of AI systems under the Regulation. The customer is advised that he, as the operator or user of an AI system, may also have his own obligations under the Regulation; PASSION4IT does not assume responsibility for the customer's own compliance with these obligations.<\/span>\u00a0<\/span><\/p>

LIABILITY<\/span>\u00a0<\/span><\/h3>

PASSION4IT GmbH undertakes to perform the contractually agreed services with professional and commercial diligence and to observe these principles also when engaging third parties to fulfill the order. Subject to the following provisions, claims for damages by the customer - irrespective of the legal grounds, including those arising from tort and pre-contractual breach of duty - for the slightly negligent breach of duties by PASSION4IT GmbH, its legal representatives or vicarious agents shall be excluded.<\/span>\u00a0<\/span><\/p>

In the event of a slightly negligent breach of material contractual obligations, the liability of PASSION4IT GmbH shall only cover the amount of the order value for the individual case of damage, but at least the typical damage foreseeable at the time of conclusion of the contract. In the event of intent or gross negligence and in the event of culpable injury to life, limb or health, PASSION4IT GmbH shall be liable without limitation in accordance with the statutory provisions. The above exclusions and limitations of liability shall not apply in cases of strict liability, in particular under the Product Liability Act, in the event of bodily injury or damage to health or loss of life or the absence of warranted characteristics, in the event of fraudulent intent, intent and gross negligence. If PASSION4IT GmbH uses certain materials or commissions third parties at the express request of the customer, although it has informed the customer of its concerns in this regard, the customer shall indemnify PASSION4IT GmbH against any liability. PASSION4IT GmbH shall not be liable for errors in the concepts reviewed and approved by the customer.<\/span>\u00a0<\/span><\/p>

We have public liability insurance, cybersecurity and legal protection insurance with ALLIANZ-Versicherungs-AG, 10900 Berlin.<\/span>\u00a0<\/span><\/p>

AMENDMENT OF THE TERMS OF CONTRACT<\/span>\u00a0<\/span><\/h3>

Unless otherwise specifically regulated, PASSION4IT GmbH is entitled to amend or supplement the General Terms and Conditions to the extent that this is necessary for valid reasons, in particular due to a change in the legal situation, technical changes or further developments or other equivalent reasons and does not unreasonably disadvantage the contracting partner. PASSION4IT GmbH shall notify the contracting partner of the amendments or additions in text form at least six weeks before they take effect. If the contractual partner does not agree with the amendments or additions to the contractual terms and conditions, it may object to the amendments with a notice period of one week to the date on which the amendments or additions are intended to take effect. The objection must be in text form. If the contracting party does not object, the amendments or additions to the contractual terms and conditions shall be deemed to have been approved by the contracting party. PASSION4IT GmbH shall specifically draw the contracting parties' attention to the intended significance of their conduct when notifying them of the amendments or additions to the contractual terms and conditions.<\/span>\u00a0<\/span><\/p>

DISPUTE RESOLUTION PROCEEDINGS BEFORE A CONSUMER ARBITRATION BOARD<\/span>\u00a0<\/span><\/h3>

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.<\/span>\u00a0<\/span><\/p>

WARRANTY AND OBLIGATION TO GIVE NOTICE OF DEFECTS<\/span>\u00a0<\/span><\/h3>

We guarantee that the service provided by us has the expressly agreed quality characteristics or, if a quality has not been agreed, that it is suitable for the contractually stipulated use, otherwise for normal use and has a quality that is customary for deliveries and services of this type and can be expected by the contractual partners for deliveries and services of this type. The contractual partner, if he is a merchant, shall, in fulfillment of his obligation to give notice of defects in accordance with \u00a7 377 HGB (German Commercial Code), notify us immediately in writing of any defects recognizable upon delivery as well as any defects occurring later, giving a detailed description of the problem that has arisen and the information necessary for remedying the defect. If the contractual partner fails to provide simple notification of the defect, he shall lose all warranty rights insofar as they are based on a defect that was recognizable upon delivery of the goods or on the defect that occurred later. We reserve the right to fulfill our warranty obligation primarily by rectification of defects. The contractual partner shall cooperate to the necessary extent free of charge, e.g. by providing employees, work rooms, hardware and software, data and telecommunications equipment. The contractual partner shall grant us access to the hardware and software both directly and via remote data transmission. He shall answer our inquiries in this regard, check results and test improved software without delay. The urgency of remedying defects shall be determined by the degree to which the contractual partner's operations are impaired. If the rectification of defects finally fails, the contractual partner may reduce the remuneration in accordance with the statutory provisions, withdraw from the contract or, in the case of an existing continuing obligation, terminate the contract without observing a period of notice. Claims for damages based on warranty law are excluded. Unless the defect was fraudulently concealed, the warranty rights shall expire one year from the beginning of the statutory warranty period, i.e. in the case of the purchase of an item from delivery of the item (Section 438 II BGB) and in the case of the manufacture of a work upon acceptance (Section 634a II BGB). The contractual partner bears the burden of proof that defects or restrictions in usability are not caused or contributed to by improper operation or an intervention carried out by the contractual partner. The contractual partner shall also bear the burden of proof that any defects or restrictions in usability are not caused by the system environment available to the contractual partner. In these cases, the contractual partner has no claim to warranty. \u00a7 Section 476 BGB remains unaffected. If claims are asserted by a third party which conflict with the exercise of the authorization of use contractually granted by us to the contractual partner, the<\/span>\u00a0<\/span><\/p>

contractual partner to inform us of this immediately and in full. The contractual partner already authorizes us at this point in time to conduct the dispute with the third party out of court and in court. If we make use of this authorization, the contractual partner may not recognize claims of the third party without our consent. In return, we assure the contractual partner that third-party claims will be defended against at our expense and that the contractual partner will be indemnified against all costs and damages associated with the defense against claims, provided that these are not based on conduct by the contractual partner in breach of duty. We are at liberty to fulfill the claims asserted by the third party. Insofar as we are of the opinion that the claims of which a third party is aware actually exist, we shall be free in relation to the contractual partner to replace the disputed items with other items that are also in conformity with the contract. Otherwise, the statutory provisions for defects of title shall also apply in this respect, in particular the warranty period of one year in accordance with Clause XII, No. 4.<\/span>\u00a0<\/span><\/p>

HONORARY<\/span>\u00a0<\/span><\/h3>

Services are invoiced monthly on the basis of activity reports.<\/span>\u00a0<\/span><\/p>

Travel time is charged at half the hourly rate. Unless otherwise stated, we charge for travel expenses: Flight (economy); train: 1st class; car: 1,00\u20ac \/ km from 94234 Viechtach; fees; cab; overnight stays at cost. PASSION4IT GmbH is entitled to demand advance payments and to issue interim invoices. All services provided by PASSION4IT GmbH are subject to VAT at the statutory rate.<\/span>\u00a0<\/span><\/p>

All payments shall be made without deductions to the account of PASSION4IT GmbH within fourteen days of receipt of the invoice by the customer. In the event of late payment, interest on arrears shall be charged at a rate of 9 percentage points above the respective base interest rate. PASSION4IT GmbH shall be entitled to increase the prices for recurring services in continuing obligations for the first time after the expiry of 12 months after the commencement of the contract and at most once a year with a notice period of three months in accordance with the cost development at PASSION4IT GmbH. PASSION4IT GmbH may pass on additional cost increases for advance services provided by third parties, unless PASSION4IT GmbH has caused them. As soon as the remuneration increases by more than 10 %, the customer shall be entitled to terminate the affected contract extraordinarily with a notice period of six weeks after receipt of the request for an increase as of the date on which the increase takes effect. If the contract contains several divisible services that can also be ordered independently of each other and only one part of the contract is affected by a request for an increase of more than 10 %, the special right of termination shall only apply to this part of the contract. In the event of a reduction in the corresponding costs, the customer may also demand a corresponding reduction in remuneration for the first time after 12 months. The announcement of a price adjustment shall be sent by e-mail to the address provided by PASSION4IT GmbH for contract communication.<\/span>\u00a0<\/span><\/p>

REFERENCE AGREEMENT<\/span>\u00a0<\/span><\/h3>

PASSION4IT GmbH is pleased about every customer who makes a successful cooperation visible to the outside world. By placing an order, the client grants PASSION4IT GmbH the right to name him as a reference customer on the website and in marketing materials with his name and logo and to describe the nature of the cooperation in a short sentence. The client assures that he is the owner of the necessary rights to the name and logo and indemnifies PASSION4IT GmbH against claims by third parties arising from the use for the intended purpose.<\/span>\u00a0<\/span><\/p>

The client can object to this use at any time without giving reasons - informally by e-mail to service@passion4it.de is sufficient. PASSION4IT GmbH shall remove the relevant content within 14 days of receipt of the objection.<\/span>\u00a0<\/span><\/p>

FINAL PROVISIONS<\/span>\u00a0<\/span><\/h3>

The place of jurisdiction for all mutual claims arising from contracts with registered traders, legal entities under public law, special funds under public law and persons who have no general place of jurisdiction in Germany is 94234 Viechtach. The same shall apply if the contractual partner has an unknown place of residence or has moved his place of residence or habitual abode abroad. If the claims in such cases relate to transactions of our branch offices, we may also assert our claims before the courts at the registered office of the branch office. The place of performance for both parties and for all present and future claims arising from the business relationship is 94234 Viechtach, provided the contractual partner is an entrepreneur. Insofar as the claims are based on a business transaction of our branch office, the place of performance for entrepreneurs is the registered office of the branch office. The contractual relationship shall be governed exclusively by German law to the exclusion of international private law and the UN Convention on Contracts for the International Sale of Goods. Amendments to the contract, additions or declarations relevant to the contract must be made in writing. The contractual partner may only assign claims against us arising from contracts concluded with us to third parties with our express written consent. Should one of these provisions prove to be invalid, this shall not affect the validity of the remaining provisions of our General Terms and Conditions. In this case, the parties undertake to agree a replacement provision in place of the invalid provision which comes as close as possible to the purpose of the agreement and which, as far as possible, leads to the same economic result.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

ALLGEMEINE GESCH\u00c4FTSBEDINGUNGEN Stand: M\u00e4rz 2026\u00a0 GELTUNGSBEREICH\u00a0 Die nachstehenden Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle von PASSION4IT GmbH abgegebenen Angebote und f\u00fcr alle mit PASSION4IT GmbH abgeschlossenen sonstigen Vertr\u00e4ge. Entgegenstehenden Allgemeinen Gesch\u00e4ftsbedingungen des Vertragspartners wird ausdr\u00fccklich widersprochen. Sie gelten nur, wenn dies ausdr\u00fccklich schriftlich durch PASSION4IT GmbH best\u00e4tigt wurde. Die PASSION4IT GmbH tritt im Gesch\u00e4ftsverkehr auch unter […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2069","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"\nAGB - Passion4IT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/passion4it.de\/en\/agb\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB - Passion4IT\" \/>\n<meta property=\"og:description\" content=\"ALLGEMEINE GESCH\u00c4FTSBEDINGUNGEN Stand: M\u00e4rz 2026\u00a0 GELTUNGSBEREICH\u00a0 Die nachstehenden Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle von PASSION4IT GmbH abgegebenen Angebote und f\u00fcr alle mit PASSION4IT GmbH abgeschlossenen sonstigen Vertr\u00e4ge. 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