Customer Impact Summit 2026
Two days in Cologne, one shared stand. PASSION4IT and amaiko are Impact Partners at the Customer Impact Summit. Find us at stand A24.
Date & Time
–Venue
XPOST Köln
Cologne
Date: Tuesday and Wednesday, 20 and 21 October 2026 Where: XPOST Köln, Gladbacher Wall 5, 50670 Cologne, Germany Stand: A24
The Customer Impact Summit brings more than 1,000 decision-makers from customer service and customer experience to Cologne. Instead of a technology showcase, the programme is built around ten concrete problem areas that user companies want solved. PASSION4IT and amaiko join as Impact Partners with a shared stand.
PASSION4IT is the right address when your team lacks AI skills or nobody quite knows who is actually accountable for AI. At the stand, amaiko shows how an AI colleague works directly inside Microsoft Teams and 365 and takes real load off service teams, rather than gathering dust as yet another tool.
Working at a user company and want to attend for free? We have a limited number of complimentary tickets. Drop us a line via the contact form and we will send you the code. If you would like to lock in a conversation at the stand, book a slot directly.