An AI colleague at the town hall
The town administration of Viechtach has been working with amaiko since May 2026.
Fifteen workplaces, in the everyday routine of a Bavarian town administration. This page shows what the administration does with it, how the roll-out went and what of it fits your council.
The starting point
Microsoft 365 is in place. What now?
In many town halls the foundation has long been laid. Email, Teams and file storage are running. The question that follows is the same everywhere.
- 01
Knowledge sits in file notes and in the heads of people who have been around for years.
- 02
Preparing meetings, researching and drafting texts cost time nobody has to spare.
- 03
Whoever retires takes part of that knowledge along.
- 04
Another portal with a second login is something nobody would open anyway.
The example
What happened in Viechtach
The town of Viechtach has advanced its digitalisation in stages. It began with the online accommodation directory, which now makes all 87 hosts easy to find and contact directly. Then came the roll-out of Microsoft 365 across the administration and its branch offices. That laid the foundation, and this is exactly where amaiko comes in. The stages continue, the next projects are already on the agenda.
The town of Viechtach on working with us
The video was recorded during the digitalisation of the administration, before amaiko came in.
At a glance
Where Viechtach stands
- Organisation
- Town of Viechtach, district of Regen
- In use
- fifteen amaiko licences, since May 2026
- Environment
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Guidance
- PASSION4IT, since the town's first digitalisation project
The trial continues, and the town is taking its time deciding on a wider roll-out.
Everyday use
What the administration uses amaiko for
For tasks that keep coming back, the team explained once how they want it done. After that it works the same way every time. Five tasks every town hall has.
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Preparing meetings
Pulling together documents for meetings and council sessions without searching three folders first.
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Creating presentations
Building a version from existing material that only needs adjusting afterwards.
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Researching in projects
Checking what has already been communicated and what has come out of it so far.
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Finding data
Locating where a figure or a piece of information sits instead of asking around the building.
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Drafting texts
Drafts for letters and file notes that are finished off in house.
Voices from the administration
What it feels like at the town hall
„Fifteen workplaces in our town administration work with amaiko, and we are still in the middle of the trial. If another administration wants to know how it feels day to day, they can call us.“
„For me amaiko has become as much part of the working day as talking to my colleagues and the obligatory espresso!“
„amaiko runs where our people already work, in Teams and in Microsoft 365. For IT that meant no extra infrastructure and no second login.“
Our role
You start, we stay
In Viechtach the administration was not switched over in one go, but step by step. You can do it the same way: begin with a manageable number of workplaces and grow from there.
- Roll-out in house, together with your IT
- Support in day-to-day operation whenever questions come up
- Training for staff through our Academy
- reachable from the region, not from a hotline
From the region
Municipalities working with us
Alongside the town of Viechtach we support further public-sector organisations in eastern Bavaria and beyond.
- Town of Viechtach
- Bodenmais Tourismus & Marketing GmbH
- Municipality of Kollnburg
- Town of Schwäbisch Hall
What of this fits your town hall?
Ten minutes are enough to find out whether this is a topic for your administration at all.